October 2021 Payments

The October 1, 2021 payment must be made by 6pm MST on Friday, October 29, 2021. October 2021 payments made after 6pm MST will not post until November 1, 2021 and will be reported as delinquent to the credit bureaus. *unless the loan is on a special forbearance plan*

Novad/ISN letter

If you have received a Notice of Servicing Transfer letter from NOVAD or ISN, the letter is referring ONLY to your Partial Claim deferred balance. All monthly payments for HomeLoanServ loans should still be remitted to HomeLoanServ as per usual.

Payment Due Date and Late Fees

All payments are due on the first of the month. As long as payments are made by the 16th of the month, a late fee will not be assessed. If a monthly payment is not made by 6pm MT the last business day of the month, it will be reported to the credit bureaus.

Homeowners Insurance

It's time for many homeowners insurance policies to renew. Please contact your agent and verify that they have HomeLoanServ listed as the mortgagee and that they have your HomeLoanServ loan number listed on your policy. This will help expedite the process of getting your renewal premium paid on time.

Experiencing financial hardship because of the COVID-19 outbreak?

HomeLoanServ is committed to helping you in any way we can through these uncertain times. Learn more about the forbearance plan and get important updates on payment options and relief programs here.

Win a $100 Gift Card

Congratulations to Laura Lehane of Brandford, Connecticut! Laura recently signed up for AutoPay and is this fall’s winner of a $100 gift card to a home improvement store. Login above and click on “Manage AutoPay” to sign up today and you could be our next winner. It’s the easiest and most convenient way to make your payment each month.

Two-Step Login Helps Keep Your Information Safe

Two-step login is an extra layer of security to make sure you’re the only one who can access your account, even if someone else knows your password. It adds an extra step to your basic login procedure. Borrower Connection is now secured through a two-step login process. Each time you log in, you will be asked to enter a username and password as well as an additional six-digit code, which you can choose to receive by email, text, or phone call.

For your security, after five failed login attempts, your account will be locked. To prevent this, we suggest using Forgot Username or Forgot Password to update your login information after your third failed attempt. If you get locked out, wait ten minutes and your account will automatically be unlocked.

Please be aware that HomeLoanServ never accepts credit cards to make your monthly mortgage payment.