Special Forbearance Options
To register for, check in with, or be removed from your Special Forbearance Plan, please enter your First Name, Last Name, Email, Loan Number, the last 4 digits of the Social Security Number of the primary borrower on the account, and Zip Code of the property address.
Having issues? Contact Customer Service at 800-526-7145.
To check your registration status in the plan, log in to Borrower Connection.
If you are enrolled for automatic payments, they will be suspended if you register for this plan.